Services

Top quality services for you to relax and enjoy

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SERVICES

Our goal is to help provide a luxurious relaxing vacation and we are open to assisting you with your request. We can tailor your stay based on your request, and provide a resort-style service with a butler, additional maid, cook, and all amenities and groceries provided, ask for more details should you be interested.

Our services:

  • Fiber optic, and high-speed internet at the home.
  • Standard maid service is provided from Monday to Saturday.
  • The sheets and towels are changed twice a week.
  • A disconnected room onsite for the caretaker to stay in. If having the caretaker sleep onsite in the caretaker’s quarters makes you feel safer, this can be arranged at no cost.
  • The only drinkable water is the water that is from the water dispenser, this water should also be used for cooking. One jug is provided with your stay; all additional jugs will be charged at $1 USD / 20 pesos a piece.
  • Starter paper towels, toilet paper, napkins, etc. are initially provided.
  • Hand soap is provided.
  • Should you require bathroom amenities, travel size, Bulgari or L’Occitane amenities are available for $2 USD each with the caretaker.
  • The pool and grounds are maintained by Giovani who is the go-to person onsite for any assistance that you require.
  • Parking for up to 3 vehicles.

Electricity: There is a power grid issue in Troncones. At times of excessive demand (generally at night), the power may go out in the entire community or in sections of the community.

At Villa Victoria we are pet lovers and pet owners, however, our standard policy does not permit pets due to the high-quality furniture and finishing at the villa. We can make special exemptions based on a case-by-case basis. If you must travel with your pet, please tell us more about your pet and we will let you know if a special exemption can be made based on the circumstances.